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EXCHANGES & RETURNS POLICY

  • You can request an exchange within 14 days from receiving your order. 

    • If there is any damage to the items that you ordered on delivery, you must contact us within 7 days from receipt of your order.

      • If the product had a manufacturing mistake, you will be fully refunded and the exchange will be for free. If you want to exchange for another product or other sizes, then you will only pay the shipping fees and the price difference if there is any.

      • In case of refunds, there are only 2 applicable ways to get your full payment back, It's whether through a valid bank account or Vodafone cash.

      • The item must be in its original form (Unworn & Unused).

      • The refund process doesn’t occur unless we are sure of the defect of the item.

      •  In case there are no defects in the item, the customer has to pay the shipping fees.

      • The refund process takes place in 14 days since you ask for a refund.
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