FAQ
Ordering
What size should I buy?
We understand that choosing the right size for your sportswear can be challenging. To ensure that you make an informed decision, we have provided size guides for each of our products, which can be found beneath the available sizes. If you require additional assistance, please don't hesitate to contact us. Our customer service team will be happy to help you determine the best size for you based on your typical size and preferred fit for tops, shorts, and pants.
What if I order something and it is out of stock?
We apologize that some of our popular items may sell out quickly due to high demand. If you happen to miss out on a desired item, please don't hesitate to contact us at support@sigmafiteg.com or WhatsApp +201117732277. Our team will inform you if the item will become available again. As soon as new stock becomes available, we will notify you promptly. Thank you for your interest in Sigma Fit, and we look forward to providing you with high-quality sportswear.
Once we get a batch of new stock and it becomes available for purchase, you will be contacted the soonest.
How can I cancel my order?
We understand that sometimes we change our minds, and we're happy to help you with your order. However, once an order is placed, we are currently unable to alter or cancel it. We apologize for any inconvenience this may cause and hope to have a cancellation window in the future. If the item(s) you receive do not meet your expectations, we encourage you to exchange them for a preferred style or return them for a refund. Please note that domestic return shipping is free.
What if I want to speak to someone?
We're here for you! Contact us with any questions, concerns, or feedback, and we'll respond within 24 hours. Please note that inquiries sent on Fridays and Saturdays will receive a reply starting from Sunday, but possibly sooner. Thank you for choosing SigmaFit.
MY ORDER INFO
Where is my order?
Upon placing and processing your order, you will receive an email confirmation containing all the relevant details. Please check your spam folder if you do not receive it. If your order does not arrive within the expected shipping time, please don't hesitate to contact us at support@sigmafite.com or by filling out the contact form on our website.
Why was my order cancelled?
Due to high demand, our items can sell out quickly, and occasionally an item you have ordered may become unavailable. While this situation is rare, we understand how disappointing it can be. If an item you ordered does sell out, we will contact you as soon as possible to confirm the cancellation of your order.
Why was my order cancelled?
Our items sell out extremely fast due to such high demand and on occasion, an item you have ordered can suddenly become unavailable. These cases are extremely rare but can happen from time to time.
If the item you order does sell out, we will contact you as soon as possible to confirm the cancellation of your order.
How can I pay for my order?
We accept online payment for your order (Visa/Master , Meeza, Mobile Wallets).
We also offer Cash on Delivery (CoD).
Returns
Will I get refunded in case of defetcts?
If only the product has a manufacturing defect, you will be fully refunded.